In Floriday, you can place requests on offers, or the items a grower lists in their catalog. In fact, you ask a grower if certain products are deliverable within a certain time, and what the product prices are. The grower can respond to the request via Floriday and thus an agreement can be made.
This page explains the following:
Submitting a request
Viewing and editing requests
Offers available on requests
Submit a request
You can submit requests at various places on Floriday. In this case, we show how to add an item to your selection in Explorer, but you can also add an item to your selection in Direct purchasing.
In the Floriday menu, go to Explorer
In the Explorer, you're searching for new items, and you want to know when certain items will be deliverable. If you find out that a certain item is not deliverable, or you want to know the price of an item, you can submit a request to the grower.
Click on the three dots next by the item and choose Add to price list or supply request.
You can also add multiple items at the same time. Select the selection boxes of the relevant items and choose Add to price list or supply request. in the bar below.
A number appears at the selection icon above in the bar. There you can make a request per grower for the items added.
Click on Request to send the request to the grower. Next, the screen will appear where you can enter the details of the request.
(1) Title of the quote request
(2) Description of the quote request (optional)
(3) Order time
(4) Delivery time
(5) Latest response time: you can choose for no latest response time. The quote request remains in effect indefinitely, allowing you to make changes.
(7) Packing configuration per item: here you can choose a certain packing configuration, or choose All available packing configurations. The option for choosing from the available packing configurations appears later in the ordering process.
(8) Numbers per item: you can set this for several items at the same time.
(9) Price per unit per item: you can set this for several items at the same time.
Under advanced (10), you can indicate whether the price includes or excludes transport costs and/or sticker costs.
Setting number and price for several items at the same time
Want to fill in number and/or price for more rows at the same time? Then select multiple items and click on Quick setting.
Fill in the numbers and price.
Once the request is complete, send it by clicking on Send request. Should you or a colleague want to continue the order at a later time, simply save the request as draft.
View and edit quote request
Floriday maintains an overview of all concepts and completed requests. So you can easily edit, remove or copy them.
In the Floriday menu, go to 'Match & Connect', then choose Supply requests. Here you see an overview of the requests you have submitted. This overview shows which requests to the different growers on supply and catalog have been submitted, and the status of the request.
You can navigate to the right request by using the search bar and filters. Using the dropdown menu next to the search bar, you can set which quote requests you want to view: pending, completed or rejected, or all at the same time. With the filter settings, you can select the grower for whom you are searching for the request. Click on Show expired requests to find your expired quotes.
Changing a request
You can indicate per item whether the grower can still make any changes. You can also now remove from or add items to the request. However, only if the response time has not yet expired.
Click on the request you want to change. Enter the change and click on 'Save'.
Copying quote requests
Want to make a similar request? Then you can easily copy an existing similar quote. This is saved as a concept, so that you still apply the necessary changes.
Clock on the three dots by the quote request and choose 'Copy'.
Offers available on requests
When a grower offers items following a request, these then appear under 'Customer offers'.
In the Floriday menu, go to 'Purchasing', then choose 'Customer offers' and click on the 'Requests' tab. This shows an overview of all offers made by all growers responding to requests.
Click on the offer to view these and also to purchase if so wished.
On this window, you can also edit a request by clicking on 'Edit request'.