In Floriday, you can submit order requests on trade items from a growers' catalog or active supply lines. A request in Floriday allows you to ask a grower if he is willing to offer supply of a trade item within a given period for a given price. This also allows you to request a different price than what the grower is currently asking for his active supply lines.
It's up to the grower to approve these requests. Once a grower approves a request, a supply line is automatically created for you. Below we'll explain how to submit requests while Purchasing directly in Floriday.
Submitting a request
You can submit a request on trade items from a growers' catalog by visiting the Explorer. In this article however, we're covering how to submit a request while Purchasing Directly.
Read this article for an explanation on submitting requests in the Explorer.
In the Floriday menu, go to Purchasing > Purchasing directly.
In the Explorer, you can search new trade items and can find out when certain trade items are available. If you find out that a certain trade item is not available or you would like to know the price of a trade item, you can send the grower a request.
Click on the three dots next to the trade item and then choose Add to price list or supply request.
You may also add multiple products to a supply request at once. Simply check the boxes to the left of products to select them. Next, click on Add to price list or supply request at the bottom right in the bar that appears.
Once you've added products to a supply request, the selection icon at the top right will have a number next to it. Click on this icon and select Request.
You may have noticed you can also select Price list. Use this feature to create price lists for your end users. Read more on price lists in this article.
A new screen will pop up where you can enter the required information for the supply request. An explanation of each section is explained after the image below.
Title and description of the request; Click the pencil to edit.
Order period; This is the period in which you would like to place orders on the products.
Deviating Delivery period; By default, the first delivery date of the grower is used when submitting requests. Check this box to enter a deviating delivery period.
Price including; This allows you to have the prices include delivery costs and/or sticker costs.
Latest response time; Set a deadline for the grower to react to the request.
Reference code; Enter an internal reference code. If you do, you will be able to add a description as well.
Packing configuration per trade item; Choose a specific packing configuration for the product or choose All available packing configuration. Afterwards, when a supply line is created, you will be able to choose any available packing configuratino for that product.
Number of pieces; Check the box next to the product to set the number of pieces for multiple products at once.
Price per piece; Check the box next to the product to set the price per piece for multiple products at once.
Advanced options; Choose this option if you want the number of pieces to count down automatically or if the grower can set the product to available / unavailable. The number of pieces will count down automatically by default. You can also choose a different valuta here.
Setting the number of pieces and prices per piece for multiple products at once
Check the box on the left hand side of a product and a bar will pop up at the bottom of the screen. Click the Quick settings button on the bottom right to edit the amount of pieces and / or the price per piece for all the selected products. Click save when you're done.
Once the request is complete, send it by clicking on Send request. Should you or a colleague want to continue the order at a later time, simply save the request as draft.
View and edit quote request
Floriday maintains an overview of all concepts and completed requests. So you can easily edit, remove or copy them.
In the Floriday menu, go to Match & Connect, then choose Supply requests. Here you see an overview of the requests you have submitted. This overview shows which requests to the different growers on supply and catalog have been submitted, and the status of the request.
You can navigate to the right request by using the search bar and filters. Using the dropdown menu next to the search bar, you can set which quote requests you want to view: pending, completed or rejected, or all at the same time. With the filter settings, you can select the grower for whom you are searching for the request. Click on Show expired requests to find your expired quotes.
Changing a request
You can indicate per item whether the grower can still make any changes. You can also now remove from or add items to the request. However, only if the response time has not yet expired.
Click on the request you want to change. Enter the change and click on 'Save'.
Copying quote requests
Want to make a similar request? Then you can easily copy an existing similar quote. This is saved as a concept, so that you still apply the necessary changes.
Clock on the three dots by the quote request and choose 'Copy'.
Offers available on requests
When a grower offers items following a request, these then appear under 'Customer offers'.
In the Floriday menu, go to 'Purchasing', then choose 'Customer offers' and click on the 'Requests' tab. This shows an overview of all offers made by all growers responding to requests.
Click on the offer to view these and also to purchase if so wished.
On this window, you can also edit a request by clicking on 'Edit request'.