Skip to main content
All CollectionsExporters portal
Buy products via Floriday as a customer of the customer
Buy products via Floriday as a customer of the customer
Lisa Janssen avatar
Written by Lisa Janssen
Updated over a week ago

As a customer of the customer, it is possible to purchase products through Floriday. To purchase, you must have an account on Floriday. Your supplier can create an account for you. Contact your supplier if you do not already have an account.

On this page we explain the following actions:


Activating your Floriday account

To activate your Floriday account, your supplier must first create the account for you. The moment the account is created, you will receive an email that allows you to activate the account yourself.


Open the email you received from Floriday and click "Activate Account.

Complete your Floriday account by creating a password. The password must contain the following elements:

  • Minimum 8 characters

  • Lowercase (abcdefgh)

  • Capital letter (ABCDEFGH)

  • Cipher (12345678)

  • Special character (.,:;;!@#$%^&*)

    Your password must not contain any parts of your username, first name or last name.

Click the button: Create Account. And your account is activated.


Sourcing and purchasing products

Once your account is activated, you can start searching and purchasing products through the Floriday Explorer. Go directly to the Explorer or log in at https://shop.floriday.io/.


You start directly in the Explorer screen. Here you can enter which product you are looking for by using the input fields and filters in this screen. Then click on "search.

You will now enter a new screen where you will see all the products that match your description and filters. You can use more filters here, these are on the left side of the screen. You can also choose to search for other products here. Remove the filters and description you had entered and start a new search.

When you have found the right product, you can add it to your shopping cart. Click on the purple shopping cart next to the product. A pop-up will appear where you can enter how many packages, layers, or carriers you want to order. You also choose the date on which the product will be delivered to your supplier. Then click on 'In shopping cart'.

You have now added a product to your shopping cart. You will then see the 'Shopping cart' in the upper right corner of your screen.

Click on 'Shopping cart'. Here you will see an overview of the orders you can place. The shopping cart takes into account the transport costs and the minimum delivery quantity. If you do not meet the minimum delivery quantity, the order cannot be placed and you must add to your shopping cart.

You can immediately increase the number of packages, which meets the correct delivery quantity. When you click on 'Supplement', you will be taken to the available offer from the grower. Here you can select extra articles to reach the correct delivery quantity.

Now that you meet the correct delivery quantity, you can click on 'Place order'. You have now placed an order through the Floriday Explorer.


Viewing and cancelling orders

You can see an overview of your orders and cancel orders within the 5-minute cancellation period.

On the upper left you can open the menu, here you can choose 'Explorer' or 'Orders'.

Under 'Orders' you will find the overview of all your orders. You can also see the status of your orders here. This allows you to see whether an order has been approved (green check mark) or, for example, is "inactive" (question mark) and therefore cannot be delivered.

Cancelling an order

Within 5 minutes of ordering a product, you can still cancel the order.

You do this by clicking on the 'stop icon' at the status of the order. When an order is cancelled you will see the orange sign for "order is canceled".


Selecting favorites

You can also work with favorites in the Explorer. By selecting items as favourites, you can easily filter the items you have selected as favourites at a later time.

Making a favorite

Click the item's three dots, then click Add to favorites.

Filter by favorites

Once you have selected one or more items as favorites, the filter becomes available to display only the favorites items. This makes it easy to order on the products you have marked as favorites.

Did this answer your question?