When an order is placed, it will appear in Floriday with the purchase orders and the grower can process the order. Of course, it can sometimes happen that an order is no longer correct and needs to be corrected. This can be done in Floriday via the correction request. To ensure that growers can make a correction, you as a buyer must respond to these correction requests by approving or rejecting it.
Additional option: set whether you automatically approve corrections
Via Trade settings you can indicate whether corrections from (specific) growers are automatically approved. You can set this for:
Corrections requested by growers on orders that the grower has created.
Corrections requested by growers on orders on offer.
The main user within the company can manage these trade settings for the entire organization.
In the left menu, open Match & Connect > Network and then go to the tab Trade settings
You will now see an overview of all trade settings and functions. For each function there is a slider with which you can activate or deactivate the function for all growers.
It is also possible to make an exception for specific growers, for this you use Supplier specific settings.
For example, you can disable the trade setting for automatically accepting corrections, but enable it for a number of specific growers. This means that corrections must always be approved by someone within your company first, except for corrections that have been submitted by the selected growers.
Select the supplier specific settings button behind the trade settings. You will now arrive at a screen where you can add (or remove) growers. To do this, press the change organizations button.
Use the search bar to find the desired grower, select them and click the Confirm button.
You will then see an overview of all selected growers for which you have created a grower-specific setting. Is there a grower among them for whom the exception does not apply? Then you can still adjust this by setting the green slider to inactive or by removing the grower from the list by clicking on the three dots behind the buyer and removing it. When you are done, press 'Save'.